Auto Asystent

Services

A solution that aims to build relationships between the car showroom / service and the customer.

CHALLENGE

The biggest challenge was to create a solution that would meet the needs of drivers, but at the same time would facilitate the management of the car service in the field of optimal use of service slots and building long-term relationships with service customers.

GOALS

The goal of Auto Assistant is to increase your company's revenues thanks to better customer service

Free mobile application for customers - thanks to which you will increase customer loyalty and build a relationship with them

Thanks to the mobile app you have the opportunity to better use the service slots

Technologies

2

platforms

1

mobile app

2

backend panel

4

integrations

SOLUTION

The driver downloads the application from the store and gets access to such functionalities as:

Arranging a service visit
- 2 clicks to arrange a visit to the site.
- Notifications in the website's calendar.

Message List
- All important driver information in one place
- Full matching of offers to the needs of the driver

Service review invitation
- Notifications about upcoming visits.
- Direct redirection to the appropriate screen in the application.

Help screen
- Tips for unforeseen situations.
- The ability to upload photos, videos to quickly diagnose the problem

Chat in the application
- Direct communication between the driver and the dealer.
- Redirect to the right person with one click.

Dealer offers
- Offers directly in the application.
- Integration with offer portals.


Benefits for the driver:

- You will be able to keep a car service book for free
- The application allows you to analyze the costs of using a car (service, fuel cost, repairs, inspection costs)
- The application will remind you about the date of the technical examination, tire replacement, service review
- Thanks to the application you can arrange a service visit, tire change etc. within a few seconds.
- You will be up to date with your dealer's full offer
- You have access to individual promotions targeted only for you
- The built-in communication module will allow you to contact the dealer immediately in the event of problems with the car, a car or any question
- You will not forget to extend your car insurance - the application will remind you automatically
- In the event of a problem with your car, in a few seconds you take a photo, record a movie with your phone, thanks to which your service is able to help you immediately


Benefits for dealer and service

- The goal of Auto Assistant is to increase your company's revenues thanks to better customer service
- Free mobile application for customers - thanks to which you will increase customer loyalty and build a relationship with them
- Thanks to the mobile application you have the opportunity to better use the service slots
- The application will allow you to send information about promotions, offers and service actions exactly tailored to the preferences of the client
- Thanks to the application, the customer will make an appointment in a few seconds to visit the website, change tires and automatically fit into free dates on the website
- The application will automatically generate an insurance extension offer through you
- The application will facilitate the appointment of a test drive to the customer, and will inform those who end, e.g. leasing or credit.
- You will increase the customer's sense of security - you will facilitate contact in the event of any problem with the car

SUMMARY

The solution is available for the IOS and Android platforms and integrates with the systems used in the car service and car dealership.

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